Trade & Home Services: Automate Your Crew & Customer Calls
Never miss a job opportunity. AI handles your dispatch, booking, and crew attendance while you focus on the work.
This is one part of the operations system we build for Trade & Home Services.
Book Trade DemoThe pain point
These are the everyday frictions we see when we sit with teams in this sector.
Missed Calls = Lost Jobs
You're under a sink or on a roof. You can't answer the phone, so the customer calls the next guy.
Crew Attendance
Buddy punching and loose time tracking is costing you thousands in payroll.
Scheduling Chaos
Whiteboards and messy texts leading to double bookings and missed appointments.
The Digital Dispatcher
A complete operating system for your trade business. Virtual reception, automated dispatch, and biometric time clocks.
What you get
- 24/7 AI Receptionist (Voice)
- Attendance Device Biometric Attendance
- Automated Google Reviews
- Job Scheduling & Dispatch
How this fits into your operations
Every solution is introduced inside the same operations loop, so your team only has one system to learn.
Operations audit
We find where calls, messages, and tasks are getting lost.
Tool setup
We configure this service to match your real workflow.
- Custom Automation Workflows
- Web Development
Daily run
Your team uses it as part of one connected routine.
- Vox — Voice AI
Monthly review
We check what is working and adjust the system.
Recommended services
The Basira services that usually make the biggest difference for this sector.
Vox — Voice AI
Vox is the AI receptionist on your phone line. It answers in Arabic or English, books appointments, looks up orders, and only forwards a call to a human when the conversation actually needs one. Runs on Twilio, Telnyx, or your FreeSWITCH PBX, handles up to 100 calls at once, and gives you a written summary of every call.
Attendance Device
Face, fingerprint, and badge terminals at your doors that push every check-in straight to your payroll system — no cloud dependency, no monthly subscription, and offline-tolerant. The same device handles employee enrolment, anti-passback, and door access.
Custom Automation Workflows
A workflow engine that connects your CRM, accounting, HR, and chat into one chain. When a deal closes, the invoice is created, the customer is welcomed, the project is opened, and the team is notified — automatically, with no copy-paste. Workflows are triggered by events, run on schedules, and include SLA timers that escalate when something is stuck.
Web Development
A bilingual Arabic and English website that ranks on Google for the searches your customers actually make, opens with one-tap WhatsApp and click-to-call, and ships with a booking form that drops straight into your calendar.
Our Process
How we transform your trade & home services business
Setup
Forward your calls to Vox and install Attendance Device tablets.
Train
We customize the scripts for your specific trade services.
Deploy
Your AI dispatcher starts taking calls and booking jobs immediately.
Grow
Capture more leads and expand your service area.
Frequently Asked Questions
Yes, it stores attendance data locally and syncs when connection is restored.
It can give estimates based on your price book or schedule on-site quotes.
No, we handle the entire configuration. You just plug it in.