Restaurants: Capture Every Reservation, 24/7
Never miss a booking because it's loud or you're busy. AI handles reservations, questions, and orders.
This is one part of the operations system we build for Restaurants.
Book Restaurant DemoThe pain point
These are the everyday frictions we see when we sit with teams in this sector.
Missed Reservations
Staff can't answer the phone during peak hours.
Repetitive Questions
"Are you open?" "Do you have parking?" distracting staff from service.
High Labor Costs
Paying staff just to manage the phone and host stand.
Vox — AI Hostess
Vox is an always-on voice assistant that takes bookings, answers FAQs, and integrates with OpenTable/Resy.
What you get
- VoiceAI Reservation Taking
- FAQ Answering (Menu, Hours, Parking)
- SMS Confirmations
- Waitlist Management
How this fits into your operations
Every solution is introduced inside the same operations loop, so your team only has one system to learn.
Operations audit
We find where calls, messages, and tasks are getting lost.
Tool setup
We configure this service to match your real workflow.
Daily run
Your team uses it as part of one connected routine.
- Vox — Voice AI
- OmniChat
Monthly review
We check what is working and adjust the system.
- ReviewBot
Recommended services
The Basira services that usually make the biggest difference for this sector.
Vox — Voice AI
Vox is the AI receptionist on your phone line. It answers in Arabic or English, books appointments, looks up orders, and only forwards a call to a human when the conversation actually needs one. Runs on Twilio, Telnyx, or your FreeSWITCH PBX, handles up to 100 calls at once, and gives you a written summary of every call.
OmniChat
OmniChat is one inbox for every chat channel you already use: website widget, WhatsApp, Instagram, Facebook, and email. The AI replies first using your knowledge base, books appointments, and creates tickets. Your team steps in only when something needs a person, and they see the full history of every conversation.
ReviewBot
A reputation agent that watches Google, Yelp, Facebook, and TripAdvisor for new reviews, drafts a reply in your approved tone, and queues it for one-click approval. Bad reviews are flagged with sentiment and routed to a manager before they spread; good ones are amplified to your channels.
Our Process
How we transform your restaurants business
Audit
Analyze call patterns and peak times.
Build
Train AI on your menu and policies.
Integrate
Connect to your reservation system.
Scale
Handle multiple locations effortlessly.
Frequently Asked Questions
Yes, we integrate directly with OpenTable, Resy, Toast, and SevenRooms.
Our AI is trained to filter out background noise and understand customers clearly.
Yes, it can guide customers through your menu and place orders directly into your POS.
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