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Solution · Restaurant & Hospitality OS

High-speed kitchen display & floor operations.

Station-routed Kitchen Display Systems (KDS), waiter tableside ordering tablets, live table turnover maps, and automatic recipe ingredient depletion — connected directly into your ERP back-office.

Request an operations auditView Live KDS Demo
Multi-station KDS routingOffline local network resilienceAutomated ERP stock depletion
BackHouse KDS v3.2 · Live
19:42:08
#104T-04 (4p)
03:22
Server: Karim M.Grill / Pass
  • 2x Wagyu RibeyeMed-Rare
  • 1x Truffle Parmesan FriesReady
  • 1x Grilled AsparagusCourse 1
#105T-12 (2p)
08:45
Server: Sarah L.Cold Station
  • 1x Burrata & Heirloom SaladNo Nuts
  • 1x Salmon TartareChives
ESC/POS Thermal & KDS SynchronizedTouch to interact with simulator

< 3s

Ticket dispatch speed

Instant station firing from tablet to kitchen display.

0

Lost paper tickets

Eliminate stained dockets and misplaced order notes.

35%

Faster table turn

Rapid tableside ordering and split payments.

100%

Automated recipe stock

Real-time ingredient depletion into ERP inventory.

System Modules

Eight modules built specifically for high-volume kitchen & floor execution.

From the moment guests sit down to food preparation, course expediting, tableside split billing, and inventory depletion — every step runs on one system.

Multi-Station KDS

Station-routed digital screens for Grill, Cold/Salad, Pastry, and Pass Expediter with color-coded timers.

  • Station-specific routing
  • Color-coded ticket timers
  • Course hold & release

Tableside Waiter Tablet

Handheld mobile ordering for floor staff with seat-level ordering, fast modifiers, and 1-tap split billing.

  • Seat & guest level ordering
  • Allergy tags & modifiers
  • Instant check split & print

Live Floor Map & Turns

Interactive visual floor layout showing real-time table statuses (Seated, Ordering, Cooking, Paid).

  • Graphic floor layouts
  • Turn duration tracking
  • Multi-section & terrace

Recipe BOM & Depletion

Menu items connect to Bills of Materials. Orders deduct exact grams and units from ERP inventory in real time.

  • Gram-level recipe tracking
  • Real-time stock deduction
  • Low-stock warnings

Expediter Pass Control

Central pass screen lets head chefs verify all station dishes before signaling runners to deliver entrees together.

  • Multi-station consolidation
  • Runner dispatch notifications
  • Course synchronization

Thermal KOT & Bill Print

High-speed ESC/POS network printing for kitchen tickets and bilingual Qatar CR customer bills with QR code.

  • Thermal kitchen order tickets
  • Bilingual Arabic/English bills
  • Buzzer & drawer kick

Delivery Aggregators

Merges Talabat, Snoonu, online web store, and phone orders into one unified kitchen queue with driver timers.

  • Aggregator order ingestion
  • Driver pickup countdowns
  • Unified queue dispatch

Food Cost & Waste Audit

Tracks theoretical ingredient usage against physical closing inventory to identify portion variance and kitchen waste.

  • Theoretical vs actual cost
  • Kitchen spoilage logs
  • Menu item margin analysis
Operational Lifecycle

How BackHouse powers a flawless dining rush from table to ledger.

Click any stage of the dining service to inspect the exact actions across floor tablets, kitchen displays, and the backend ERP.

Phase 01 · Front of House Host

Guest Seating & Floor Host

Host seats party on live floor plan, assigns server, and starts table dining timer.

< 15s

Average seating time

Waiter Tablet / Floor View

Interactive floor grid marks Table 4 as "Seated (4 Guests)" · Server assigned: Karim M.

Kitchen KDS / Station View

Pass expediter screen registers active table occupancy; prep inventory reserves bread service.

ERP General Ledger & Stock Sync

Table session created in ERP dining ledger with timestamp and server ID.

Transformation

Before vs. with BackHouse Restaurant OS.

Eliminate paper docket chaos, mismatched course timings, and manual spreadsheet stock reconciliations.

Traditional Paper & Disconnected POS

  • ✕Handwritten tickets stained, lost, or misread during busy weekend shifts.
  • ✕Waiters constantly walking back and forth to stationary POS terminals.
  • ✕Kitchen stations fire food out of order, causing appetizers and mains to arrive together.
  • ✕Food waste and recipe variance calculated weeks late via manual spreadsheets.

With BackHouse Connected System

  • ✓Digital KDS routing instantly sends items to exact prep stations with cook timers.
  • ✓Handheld tablets allow tableside ordering, modifier tagging, and immediate split checkout.
  • ✓Expediter pass screen coordinates courses so tables receive all dishes at perfect temperature.
  • ✓Real-time recipe BOM stock depletion directly in your Enterprise ERP inventory.
FAQ

Everything you need to know about BackHouse deployment.

Yes. BackHouse KDS sends tickets directly to station-specific screens (Grill, Cold, Pastry) with color-coded timers. You can also run physical thermal KOT printers in parallel if preferred for backup or bar stations.
Get Started

Ready to streamline your restaurant operations?

Sit down with our hospitality systems engineers in Doha or book a remote walkthrough. We will map your floor plan, stations, and menu into BackHouse.

Schedule Doha System WalkthroughChat on WhatsApp