Service

OmniChat

Turn website & WhatsApp chats into booked customers, 24/7

OmniChat is your AI chatbot and client portal in one. It answers questions, books appointments, and handles routine requests automatically—so your team only steps in when it really matters.

What You Get

AI Chatbot on your site & WhatsApp: Instantly answers FAQs, pricing, timings, and support in Arabic and English.

Smart booking & inquiries: Handles appointment requests, reservations, and pushes them to your CRM.

Client portal: Secure area where clients can view key info (orders, appointments, documents).

Omnichannel inbox: All conversations from website, WhatsApp, and social channels in one dashboard.

Business rules & upgrades: Control which flows are AI vs human with advanced CSAT/SLA tracking.

Analytics & insights: See which questions people ask and how chats turn into business.

Benefits

Capture customers 24/7

Operate around the clock instead of only during working hours.

Reduce repetitive queries

Stop answering "What's your timing? Where is my order?" over and over again.

Turn chats into bookings

Seamlessly transition conversations into reservations and paid plans.

Give clients a simple portal

Allow clients to check details and requests themselves instead of calling staff.

How It Works

Installation

We install the OmniChat widget on your website or landing page.

Integration & Knowledge Training

We connect your WhatsApp and load your FAQs, services, and policies.

Live Testing

Test everything live for 1–2 weeks with real customers.

Decide & Scale

Keep it running if it works. No long-term commitments if it doesn’t.

Who It's For

Clinics and medical centers

Restaurants and cafés

Real estate and property management

Agencies and local service providers (repair, cleaning, training, etc.)

Ready to get started with OmniChat?

Let's discuss how we can tailor this solution to your business needs.

Request Operations Audit